A LITTLE CLARITY BEFORE WE VISIT
Good questions.
Clear answers.
Checking fees, appointments and what happens next. Here’s what to know before booking your appliance repair.
Find your answer
Know what to expect, before you book.
FAQs
Frequently asked
questions
A little clarity before your repair. Find answers about our services, checking fee and what to expect when your appliance needs attention.
Book an AppointmentWhich appliances do you repair?
We repair washing machines, top-load washing machines, dryers, fridges, freezers, chillers and TVs. Tell us your appliance’s brand, model and the issue so we can discuss the next steps.
How much does an appliance check cost?
The appliance checking fee is RM50. This covers checking the problem; the repair cost depends on the fault and any parts needed. Repair options are explained after checking.
What should I prepare before an appointment?
Have your appliance’s brand and model ready, along with a short description of the problem. Note any error codes and make sure the appliance is easy to access for inspection.
Can I request an urgent repair?
You can mark your enquiry as urgent and describe the problem. Appointment availability and timing need to be confirmed with the team before a visit is arranged.
How long will my repair take?
Repair time depends on the appliance, the fault and the availability of replacement parts. After checking the issue, the team can explain the work involved and the expected timing.